Damages and issues:
Our service is not responsible nor can not be held liable for minor cosmetic damages or destroyed products suffered while during the postal service’s transit. This includes but is not limited to; vinyl with dinged corners, seam splits, or bent jackets. We do not issue refunds or replacements given damage to the product is done during transit. However if the item is declared lost by postal services, you are eligible for a refund or replacement in which, please contract us at (https://www.weatherguiderecords.com/contact). Our customer service team is happy to figure out a solution to this problem. With this in mind please use caution with USPS media mail & consider upgrading the shipping service via UPS Ground.
Order Processing policy:
Orders are processed as soon as we receive payment in full. Once received, in a separate email you will be forwarded a tracking number once your product is packaged and ready to ship. These terms may not apply to pre-order items as marked. If the address provided by the buyer is wrong and cannot be delivered, the buyer must pay taxes for the return fee. By ordering on this website, you are agreeing to the terms declared on this page